What We Do, What We Don’t, & When We Refer to a Specialist

You’re locked out. Your key snapped. You need a rekey. Done and done.

But some jobs sit outside standard locksmith work. This page makes it simple: what we handle in-house, what we can do under certain conditions, and what we refer to a specialist. Let us break this down for you so you can book the right help fast, especially for edge cases.

Door Closers

We can help with

  • Supply and install standard door closers
  • Like-for-like replacement of existing closers
  • Adjustments (closing speed and latch action)
  • Fixing common issues such as slamming or failure to latch

What we need to confirm first

  • Door type and traffic level
  • Whether the door is fire-rated or compliance-sensitive
  • Photos of the door and existing closer (if possible)

We don’t do & may refer

  • Motorised automatic door operators (automatic sliding or sensor doors)

Child-Safe Locks and Window Hardware

We can help with

  • Supply and install window locks
  • Child-safe window restrictors and safety locks where compatible
  • Replacement of worn window hardware
  • Security upgrades for common window types

Brands and common setups

We can supply and install child-safety and window security hardware across common window types, including:

  • Sliding windows: Carbine/ Whitco
  • Awning windows: Carbine/ Whitco
  • Casement windows: Carbine/ Whitco
  • Double-hung windows: Carbine/ Whitco

What we need to confirm first

  • Window type: sliding, awning, casement, double-hung.
  • Whether you need child-safety restriction (limit opening) or security locking (resist entry)
  • Photos of current hardware, so we can match parts and quote accurately

We don’t do & may refer

Window replacement or glazing work: we can secure the window, but we don’t replace it.

Garage Roller Door Locks and Remotes

We can help with

  • Mechanical roller door locks
  • T-handle garage door locks
  • Cylinder replacement for compatible locks
  • Key cutting for supported lock profiles

What we need to confirm first

  • Whether the issue is mechanical lock or motor/remote
  • Door type and photos of the lock 
  • Whether it is a new install or replacement

We don’t do & may refer

  • Garage door motor repairs
  • Springs, tracks, cable or door servicing

European Car Fobs

We can help with

  • Automotive locksmith services for supported vehicles
  • Supported European key fobs and transponder keys
  • Lockouts for supported vehicles

What we need to confirm first

  • Make, model and year
  • Whether a working key exists
  • Key type (remote, proximity smart key, push-start)
  • VIN if required

Supported makes and years

Call to confirm make/model and year

  • Audi: 1996-2018
  • BMW: 1997-2019
  • Mercedes-Benz: 1997-2023
  • Volkswagen: 2000-2019
  • Volvo: 2003-2023
  • Chrysler: 2000-2023
  • Jeep: 2000-2023

We don’t do & may refer

  • Late-model proximity smart keys requiring dealership-linked systems

Not sure if your job is in our scope?

If you tell us your suburb, the type of lock or key, and what outcome you need, we’ll quickly confirm whether we handle it in-house or bring in a specialist.

Call 02 6290 1938 or Get Your Quote online.

We offer obligation-free locksmith quotes with no hidden surprises.
Free inspections are available for jobs that need a closer look.

Specialised Locksmith Services FAQs

No. We install and service standard door closers, but we do not install or repair motorised automatic door operators. If your door is automatic, we will refer you to a specialist.

Not always. Child-safe locks and restrictors depend on the window type and existing hardware. We confirm compatibility first to make sure the setup is safe and secure.

Child-safety restriction limits how far a window opens to reduce fall risk. Security locking is designed to resist forced entry. They are not always the same product, so we confirm what outcome you need.

We handle mechanical roller door locks and T-handle locks and dependeng on the brand we may be able to programme a new remote. Garage door motors, springs, tracks, and cables are referred to a garage door specialist.

We open many key, digital, and mechanical combination safes. High-security vaults or advanced commercial safes may require a specialist safe technician, which we coordinate if needed.

Yes. We can change combinations on supported mechanical and digital safe locks. We confirm the brand and model first to ensure compatibility.

Yes. We supply and install selected residential and commercial safes.” If no, state: “No, we focus on opening and repairs.

We support many European makes and models, depending on year and key type. We confirm the vehicle details first. Some late-model smart keys may require dealership-linked systems and could be referred.

We remain your main point of contact. We assess the job first, then bring in the appropriate specialist if required. After specialist work is completed, we handle any standard locksmith follow-up such as rekeying or hardware replacement.

For details about labour coverage, parts warranties, product compliance and insurance documentation, see our Warranty and Standards page.

Fully Licensed Member

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Obligation Free Quotes

Night And Day Locksmiths provide fee and obligation free quotes. Call 02 6290 1938 or enquire online. For more complicated jobs, we provide a free comprehensive inspection so we can tailor our service to your needs.

Customers Review

What Our Clients Say

Steve was excellent. He had some problems with the lock and it ended up he needed to drill it out as a student with a tiny income i was very worried about afording this. However he only charged me for the standard lock pick job. It was the best quote i got from the 3 places i callled and the nicest response over the phone as well. Thanks again Steve.
Tarn S
Steve was fantastic, and arrived fast. So I wasn’t left outside in the minus degrees for to long.
saved my life (-:

Definitely recommend!!!

Thanks again Steve

Donna W

If you need help with your car keys, look no further. These guys can save your life! Highly recommend their automotive locksmith service

Alexei K

Excellent, polite and prompt service. I would use them again in a heartbeat but hope never to have to!

Peter H
Top Work done very happy !! great customer service … will use again and recommend to friends and family
Carlos W
Simon came really quickly and they were upfront about costs on the phone. He was friendly and efficient and my puppy loved him once the door was open.
Caroline W

Excellent prompt service! Saved us on a cold rainy day. Upfront about costs, very reasonable price.

Kelly M

Next day service, prompt, polite, and with the backup support from the office our required job was professionally completely. We wouldn’t hesitate to recommend Night and Day Locksmiths to anyone. Thanks for the great job.

Bruce & Christine A

Quick, friendly , polite and prompt service Thanks Simon

Prab S

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